Account Manager

شرح شغلی

you will own the full business development lifecycle—from lead qualification and discovery to proposal development, negotiation, contract closing, and client handoff. You will work closely with marketing, project management, and delivery teams to ensure opportunities are converted into profitable, well-scoped projects aligned with the studio’s capabilities and strategic goals.

Requirements
What You'll Do
Identify, qualify, and develop new business opportunities across target markets, particularly the US and GCC regions
Manage inbound and outbound sales opportunities through multiple channels, including referrals, LinkedIn, marketplaces, and website inquiries
Conduct discovery meetings to understand client goals, business challenges, requirements, budgets, and timelines
Build trusted relationships with founders, business leaders, NGOs, and key stakeholders
Prepare proposals, scopes of work, pricing structures, timelines, and project assumptions
Collaborate with design, development, and project teams to define accurate project scopes and estimates
Lead commercial discussions, negotiations, and contract finalization processes
Ensure opportunities align with company capabilities, profitability targets, and operational priorities
Support smooth project handoff to delivery teams following contract signing
Maintain long-term client relationships and identify opportunities for account growth, repeat business, and strategic partnerships
Manage marketplace opportunities and platform communications across channels such as Upwork and similar platforms
Maintain accurate CRM records, pipeline visibility, and business development reporting
What You'll Bring
Business Development & Commercial Skills
Proven experience managing the full sales cycle, from lead qualification through contract closure
Strong discovery, consultative selling, and client relationship management skills
Ability to develop compelling proposals and commercial offers
Experience negotiating pricing, scope, timelines, and contract terms
Strong understanding of project-based services and agency business models
Ability to assess project feasibility, profitability, and delivery risks
Experience managing sales pipelines, forecasting, and opportunity prioritization
Strong commercial judgment and decision-making capabilities
Communication & Relationship Management
Professional English communication skills, both written and verbal
Ability to build credibility and trust with senior stakeholders and decision-makers
Strong presentation, facilitation, and stakeholder management skills
Ability to handle objections and navigate complex client conversations professionally
Excellent collaboration skills across marketing, delivery, and leadership teams
Professional Skills
Strong organizational and documentation skills
Ability to manage multiple opportunities simultaneously
High level of ownership, accountability, and self-management
Proactive mindset with a strong focus on results and continuous improvement
Ability to thrive in a fast-paced and evolving business environment
Preferred Skills
Experience working within digital agencies, creative studios, or service-based technology companies
Experience selling digital services such as branding, web development, UX/UI design, or software solutions
Experience working with clients in GCC markets
Arabic language proficiency
Familiarity with proposal frameworks, SOWs, retainers, and project-based commercial models
Experience managing projects in the $10K–$100K range
Familiarity with CRM platforms, Notion, and sales operations tools
Basic understanding of web technologies, CMS platforms, and digital product development processes
Existing network within startup, SME, or agency ecosystems

Benefits
Being a part of a global startup with hyper-growth
Exceptional, innovative and dynamic work environment
Full transparency and open employee communication
Tremendous growth & career advancement opportunities
Tuition reimbursement
Paid time off