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FAQ
Frequently asked questions on Ireferr.com
How do I retrieve my forgotten password?
If you can't remember your password, follow the instruction below.
To retrieve your password, here's what you do:
1. Click Log In (on the upper right corner of the page)
2. Click Forgot your password? in the right column (under the yellow Log In button)
3. Type in your email address (the one you used to sign up for Ireferr) and click Find
4. You will get an email from Ireferr with your password!
How do I add, change or delete my email addresses?
If you want to add email addresses so your friends can find you, here's what you do:
1. Make sure you're logged in
2. Click My Account (in the upper right corner)
3. Scroll down to the section with the header Email Address and IM Information and add the new email address to box labeled Other E-Mail 1 and click Save Changes
4. An email will be sent to the new email address asking you to click through and verify
Important stuff to know:
Ireferr doesn't support email domains ending with .edu (schools), .mil (government) or .gov (for safety and security reasons)
Why can't verify my email addresses?
If you've just signed up for Ireferr, we'll be sending you an email to verify your email address. You'll need to click on the link to complete the sign-up process (this tells us you're a real person and not a robot). We do this to protect your safety and security.
If you don't get the email, when you log into Ireferr, you'll see two options:
1. Wrong Email address? -> Edit your email!
2. Can't find the Email? -> Click the link to for the email to be send to you again
3. Just pick the one that applies and we'll send you another email. Pretty self-explanatory.
Important stuff to know:
Ireferr doesn't support email domains ending in .gov, .edu or .mil (for safety and security reasons) if you STILL don't get an email to complete sign-up, Contact Ireferr at ireferr.com@gmail.com and we'll check it out for you.
How do I set my profile to private?
1. Make sure you’re logged in
2. Mouse over Profile and select Edit Profile from the drop-down
3. Select Account Settings (upper left) and then select Privacy
4. Modify your settings and select Save All Changes
Please note that this is a public website, and you should be careful about what information you put on the internet.
How do I hide my age, location, real name, mood status or last log-in?
1. Make sure you’re logged in
2. Mouse over Profile (in the upper nav bar) and choose Customise Profile (from the drop-down menu)
3. Scroll over the area or module containing your profile photo and basic information
4. Click on the wrench icon (that's the settings key)
5. Uncheck the boxes by the stuff you don't want to show on your profile
6. Click Apply Changes (at the bottom of the pop-up)
7. Click Publish (in the upper right corner)
How do I add my real name to my profile?
Adding your real name to your Ireferr profile makes it easier for your friends to find you.
To add your real name to your profile, here's what you do:
1. Make sure you’re logged in
2. Click on My Account (on the upper right corner)
3. Check the box labeled Show my full name wherever my name and photo appear on Ireferr
4. Type in your real name
5. Click Save Changes (at the bottom of the page)
Important stuff to know:
• Don't use repeated characters (aaaaa), symbols or numbers
• We'll automatically capitalize the first letter of your first and last name
• It may take up to a week before our search engine finds you when your friends search for your real name on Ireferr
• This will not change your display name, which you can change just as often as you like
Manage friends
How do I search or invite friends to Ireferr?
1. Mouse over Friends (in the upper nav bar) and choose Find Friends from the drop-down
2. From the top box, you can easily search for your friends by their name, Ireferr display name or email address
3. From the top right box (Find People You Email), you can search for your friends on Gmail, AOL, MSN, or Tiscali with 2 steps (don't worry, Ireferr won't automatically shoot off a bunch of invitations, just check off the people you want to invite)
4. We may also suggest people you may know. If there are suggestions, you will see them on this page as well. You can add them quickly by clicking on Add to Friends.
How do I find new friends on Ireferr?
1. Mouse over Friends (in the upper nav bar) and choose Browse People from the drop-down
2. You can search based on gender, geography, age and more
3. Select Add to Friends , customise your invitation and hit Add to Friends on the bottom of the invite
How do I search for friends who share my taste in music?
1. Search for the musician or band you’re interested in to find their profile page on Ireferr
2. Scroll down to the comments section on the musician/band profile
3. Click on the photo of the Ireferr member you'd like to add
4. Under their contact section, click Add to Friends
How do I check status of my friend invitations?
1. Mouse over Friends (in the upper nav bar) and choose Invite Friends (from the drop-down menu)
2. Click on the right tab labeled View Sent Invitations
How do I categorize my friends?
You can group your friends into categories to make it easier to find them!
1. Make sure you’re logged in
2. Scroll to your Friends box on your homepage
3. Click on View All at the bottom of the
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5. Here, you can create as many categories as you like to group your friends
6. You can also edit your groups, add and remove friends as often as you like
7. The third tab, Categories I’m In, shows you the categories your friends have added you to
Can I sell my Music on Ireferr?
Yes you can on ireferr if you are the copyright owner of it and if you are ready to give 5% royalty to ireferr.com
Photos
How do I add a new photo to my profile?
1. Make sure you’re logged in, go to your homepage
2. Click the photo upload link beneath your default photo
3. Find the picture on your computer and select the one you want to upload or click on the webcam link to activate your webcam and take a photo (upper left)
4. When you're done editing (you can add tags, captions and share the picture with your friends), click the photo and choose Set as Default (above the photo)
5. Hit OK to confirm and you're done!
How do I choose a photo from my photo album?
1. Make sure you’re logged in, then go to your homepage
2. Click Edit link beneath your default photo
3. Click on the album containing the photo and then click the photo
4. Click Set as Default (above the photo)
5. Hit OK to confirm and you're done!
How do I use a webcam to take a new photo?
1. Make sure you are signed in and have a webcam attached to your computer
2. Mouse over Profile (in the upper nav bar) and choose My Photos (from the drop-down menu)
3. Click Upload Photos (in the upper left corner below the blue nav bar)
4. Find the Webcam icon and link on the upper left corner, click to activate your webcam and take a photo!
How do I tag my friends in photos?
1. Make sure you are signed in
2. Mouse over Profile (in the upper nav bar) and choose My Photos (from the drop-down menu)
3. Click the album in which the photo you want to tag appears
4. Click the photo
5. Click Tag Photo (under the photo)
6. Move the box to where you want to add a tag
7. Type in a name, email address, or click on a Ireferr friend
8. Click Save or Add Another Tag
9. Select Finished
How do I search for photos on Ireferr?
1. The search box is on most Ireferr pages (go to your homepage to find it now)
2. Choose Images in the drop-down
3. Type in anything you want to find and click Search
How do I edit my photos within Ireferr like change color, add special effects and crop?
1. Make sure you are signed in
2. Mouse over Profile (in the upper nav bar) and choose My Photos (from the drop-down menu)
3. Click the album in which the photo you want to edit appears
4. Click the photo
5. Click Customise Photo underneath the photo
6. From here, you have a range of editing options from basic editing like fix red eyes and resize, to beautify editing like fix blemishes and smooth out wrinkles!
7. When finished, you can click Save to save all the changes, or click Save A Copy to save changes to a new photo without altering the original.
8. Tag and share your creation with friends after!
OTHERS
How do I checkout and download apps on Ireferr?
From poker games to celebrity look-alike quizzes to interactive maps that show off all the places you've travelled, Ireferr apps are created to make your Ireferr experience more fun.
To check out and download Ireferr apps, here's what you do:
1. Make sure you’re logged in
2. Mouse over More (in the upper nav bar) and choose Apps Gallery (from the drop-down menu)
3. Scroll through apps or search by category (in the left column) or by keyword (for example, Ireferr Comedy) in the search box (on the upper right corner of the page)
4. Feel free to check out the different application by clicking on the apps in the results
5. When you find something you like, click Add this App (usually on the top or below the app you want to add)
6. Check the boxes to choose if you want the app to appear on your profile (where your friends will see it) and/or your homepage (for your private amusement) and whether you want your friends to be alerted that you've added the app and click Add
How do I find, join and user groups?
Whatever you’re into, chances are pretty good that there's a group on Ireferr that's just right for you. Joining a group is a great way to meet people from around the world who share your unique (and/or bizarre) passions. And if there's no group on Ireferr, you can create one!
To find and join groups on Ireferr, here's what you do:
1. Make sure you’re logged in
2. Mouse over More (in the upper nav bar) and choose Groups (from the drop-down menu)
3. Type in what you’re interested in in the Keyword search box (at the bottom of the page) or click Advanced Search (on the bottom right) to search by location, number of members, level of activity and more!
4. Click the groups you want to check out and when you find something you like, click Join Group (on the upper right corner of the page) and click Join to confirm
To create a new group on Ireferr, here's what you do:
1. Mouse over More (in the upper nav bar) and choose Groups (from the drop-down menu)
2. Click Create Group (from the right column) and follow the easy prompts (all you need is a location, a brief description and a group name)
3. Once you've created your group, you can come back to add images, post bulletins, invite friends or change privacy settings by clicking More (from the upper nav bar), choosing Groups (from the drop-down menu), clicking My Groups (from the left column) and clicking the group you want to update
4. Click Edit Group (to change privacy settings for the group)
5. Click Privacy (to change privacy settings for moderator posts)
6. Click Invite Others, Post Image or Post Bulletin to grow your new group!
Important stuff to know:
• As the group moderator, you can choose to make the group private (which means you must invite friends to join) and control who can post images and other content
How do I post a blog?
1. Make sure you’re logged in
2. Mouse over Profile (in the upper nav bar) and choose My Blog (from the drop-down menu)
3. Click Post New Blog (in the left column under your profile photo)
4. Add a subject for your blog post
5. Start writing (you can also add photos, links and embed podcasts)
6. Choose who can see each blog post by setting the privacy level (at the bottom of the page) to Diary (only you can see it), Friends (just your Ireferr friends can see it), Preferred List (only those friends or Ireferr users you add to your preferred list can see it) or Public (the world is your audience)
7. If you want to customise the look of your blog, click Customise Blog (at the bottom of the left column under your profile photo)
8. Hit Preview & Post to see how it looks
9. Click Publish when you're ready to publish!
Important stuff to know:
• If you want to edit, remove or comment on blog posts (whether it's your own blog or other blogs on your subscription list), click View Blog (at the bottom of the left column under your profile photo) and follow the easy prompts
How do I upload videos to Ireferr?
If you have home videos you want to share, Ireferr is the perfect place to get digital with your friends.
To upload videos, here's what you do:
1. Log into Ireferr and click Videos (on the upper nav bar)
2. Click Upload (typed in red on the upper right corner of the page)
3. Use the browse function to search for videos (under 500 MB) on your computer
4. Click Upload again to confirm
5. Check the box beside I agree to Ireferr Terms & Conditions
6. Click Optional Settings (on the bottom of the page) to customise your privacy (you can set privacy for each video you upload to Friends only or Private)
7. Indicate whether or not you want to allow other Ireferr users to embed the video on their profile
Important stuff to know:
• You can share videos with the entire world, just your friends or keep them private
• Videos uploaded by Ireferr users who are under 16 years old cannot be set to public (to protect the safety, privacy and security of our younger users)
• We carefully screen all videos and reserve the right to delete your videos or your profile if you upload content that violates our Terms & Conditions: This means NO nudity, obscenity, violence, gang-related, racist or hate-related content or copyright-protected property
How do I record a video and upload to Ireferr?
To record videos, here's what you do:
1. Log into Ireferr and click Videos (on the upper nav bar)
2. Click Record (typed in red on the upper right corner of the page)
3. You can use your webcam to record up to 20 minutes without leaving Ireferr!
4. Click Optional Settings to customise your privacy (you can set it to Friends only or Private)
5. Decide whether or not you want to allow other Ireferr users to embed the video on their profile
Important stuff to know:
• You can share videos with the entire world, just your friends or keep them private
• Videos recorded by Ireferr users who are under 16 years old cannot be set to public (to protect the safety, privacy and security of our younger users)
• We carefully screen all videos and reserve the right to delete your videos or your profile if you upload content that violates our Terms & Conditions: This means NO nudity, obscenity, violence, gang-related, racist or hate-related content or copyright-protected property
How do I subscribe to videos?
See a video on Ireferr that you like? Don’t miss out on new videos posted by the same person and add them to your subscription. You’ll be alerted to their video updates!
To subscribe to Ireferr videos, here's what you do:
1. Make sure you’re logged in
2. Go to Video from the top nav
3. Watch any clip you like and hit the yellow 'Subscribe' button on the right side of the page.
